HOW LONG IS SHIPPING?
Once an order is made a confirmation email is sent immediately to the given email at checkout. This email confirms your order. We will send another email once your order ships with tracking information.
Standard Shipping and Processing: 5-7 days
Custom Order and Processing: 3-7 weeks
International Shipping and Processing: PLEASE SEE BELOW
ALL ORDERS ARE SHIPPED THROUGH USPS.
Please note that delivery times exclude the weekends. USPS only ships on business days (Monday-Friday), USPS does not ship on Saturdays or Sundays.
Make sure you are entering the correct billing address that's associated with your bank card. Failure to do so will result in order cancellation.
To ensure your package is properly delivered in a timely fashion please make sure your address is entered correctly at checkout and includes all relevant and required information. It is crucial for a timely delivery that you use the correct abbreviations, street numbers, and apartment door/ building numbers in your shipping address. BB GODDESS does not take responsibility for lost, misplaced, or incorrectly delivered shipments if we were provided an address that was incorrect or incorrectly entered at checkout.
INTERNATIONAL ORDERS (OUTSIDE THE U.S):
INTERNATIONAL (OUTSIDE THE U.S) orders are subject to additional shipping charges and extended shipping times.
Orders will sometimes be delayed for delivery depending on your country's customs. BB Goddess and USPS do not have control over how long customs decides to hold your package. Also, some countries apply tariffs after the package is accepted. Check with your local post office to find out if this applies to you as BB Goddess does not cover additional customs fee charges. BB Goddess is not responsible for customs fees, taxes, import duties, or any other charges that are applicable.
Orders with custom products are excluded from the standard shipping time frame. Custom orders take 3-7 weeks to prepare/process before shipment. These items are handmade and take time to make.
WE URGE EACH AND EVERY CUSTOMER TO PLEASE READ PRODUCT DESCRIPTIONS.
WHAT IS YOUR RETURN POLICY?
Unfortunately, we do not accept any returns or exchanges. Our shipping department double checks every product and carefully pack every order to make sure you receive your order in its best condition. We are not responsible for orders damaged by shipping carriers.
Please understand that we cannot restock items once they leave our stock, therefore ALL sales are FINAL:
NO refunds will be accepted.
NO exchanges will be accepted.
Once USPS is in possession of your ordered item, BB Goddess Boutique LLC does not take responsibility for lost, misplaced, or incorrectly delivered shipments.
By purchasing from WWW.BBGODDESS.COM, you accept and agree to these terms of service.